JB Technologies – Success Story
Garment Center Company Having Difficulty Implementing Business Continuity
JB Technologies network redundancy and disaster recovery solution saves the
An apparel company in New York City was looking for network and email
redundancy while implementing a business continuity solution. The company
had two locations, each with independent Internet connections connected via
a fractional T-1. They required full redundancy for their Internet, T-1 and
mail systems with automatic failover.
Over a six
month period, the company had tasked another solution provider to design and
implement the redundancy solution. The solution provider was unsuccessful in
their implementation efforts and unfortunately created additional network
problems as a result of their efforts. With a significant portion of the
budget spent and without the ability to resolve the current network
performance issues, the company decided to bring in a network design
specialist and hired JB Technologies.
JB Technologies "Technology Alchemy" Solution:
Within the first day, JB Technologies restored the network communications and
completed an assessment of the network redundancy requirements. A VPN was
installed between the two sites to achieve T-1 redundancy and the routing
protocols were set up to favor the T-1 over the VPN. The mail redundancy was
achieved via an inexpensive Windows Server remote data redundancy software
named Double Take.
The Internet redundancy presented more of a challenge because the company
did not want to purchase routers capable of BGP (Border Gateway Protocol).
The existing firewall did not provide EIGRP, RIP or OSPF capabilities. To
solve this problem, JB Technologies engineers used directed unicast RIP
packets making the inside routers and Internet routers peers - separated by
PIX firewalls. This allowed the network to automatically failover without
Originally, the apparel company contacted Cisco requesting a redundant
Internet solution. Cisco informed the apparel company the only way to
implement a redundant Internet solution was to purchase additional equipment
to create a tunnel between the Internet and inside routers (to pass the
routing information and data through). This solution was not suitable since
it did not provide the level of security required. The PIX firewalls needed
to provide stateful inspection. Stateful inspection firewalls look for data
patterns or behaviors that may represent a potential or actual "hacker"
threat. In order for stateful inspection firewalls to work they must see the
raw traffic in both directions (no asymmetrical routing). If JB Technologies
were to encapsulate the traffic inside of a tunnel, as Cisco suggested, the
stateful inspection engine on the PIX box would not see the traffic, only
the tunnel itself. In conclusion, if data were tunneled through the firewall
stateful inspection would not work. JB Technologies realized the challenge
would be even greater when Cisco stated an alternative solution was not
the redundancy implementation using common implementation methods would have
cost the apparel company an additional $100,000.00 in networking equipment
and software. Unfortunately, a majority of the budget for this project had
been depleted and additional capital was not an option. The challenge was
determining a way to use the existing networking equipment more
inefficiently and to create a viable network and email redundancy solution.
Regardless, JB Technologies accepted the task.
JB Technologies replicated the components of the apparel company’s network
in the RCA testing lab (reliability, certification assurance) and created a
way to implement the network redundancy without adding new equipment, thus
eliminating the need for any additional financial investment. Additionally,
was installed at the company’s location during normal business hours with
zero percent downtime. Once installed the network/email redundancy
solution was fully operational.
Cost Analysis Summary:
Troubleshooting Methodology - "Trial and error"
Estimated Cost - $100,000
Man hours wasted - Hundreds
Lost productivity - Immeasurable
Lost "good will" - Immense
Network Downtime – Plenty
JB Technologies Way:
Troubleshooting Methodology - "RCA testing lab"
Estimated Cost - $35,000 (our billing for this project)
Man hours wasted – None
Lost productivity - None
Gained "good will" - Plenty
Network Downtime – Zero
Solving the unsolvable, delivering the impossible, implementing tomorrow’s solutions today!